Integrated deployment of agentic and AI-generated product artefacts, reducing human effort in thousands of seasonal catalogue changes.
The challenge
We start every engagement by Envisioning, see what that looks like. Then we get to work:
What we build
How this looks at Envision, Build, and Evolve.
The process that quietly makes a brand fast, trustworthy and consistent.
Via developPower Apps for store, warehouse, and dispatch, designed with the people who will use them.
Via developDemand and replenishment models tuned to what actually happens in your network.
Via operateour work
Fashion Retailer
First Digital runs a major fashion retailer’s enterprise service management on Freshworks Freshservice, from Azure single sign-on to WhatsApp live chat, across roughly 1,400 agents.
Practice
Enterprise Service Management
Eurolux
A bespoke, Azure-hosted RAG chatbot called Lighty that helps Eurolux sales reps match a client’s requirement to the right products in seconds.
Practice
Modernise Apps with Azure AI
Leading Shoe Retailer
A modular, cloud-based One App that rolled out to more than 400 stores at once, pulling stock takes, sales tracking and ticketing into a single place.
Practice
Cloud-native app development
Staffwear
A full online shopping and fulfilment experience for Staffwear, built on nopCommerce and Azure and live in three months to keep sales moving through lockdown.
Practice
Cloud-native app development
A South African retailer
An agile, structured rescue of a retailer’s BizTalk environment that cleared recurring integration errors and lifted system performance by a third.
Practice
Application Innovation
Pharmacy & Retail Group
A phased BizTalk uplift that stabilised a national retailer’s legacy integration estate across point-of-sale, warehouse, finance and supplier systems, without disrupting daily trade.
Practice
Application Innovation
A logistics provider
A structured ESB rationalisation that untangled a logistics provider’s organically grown BizTalk estate, cutting duplication and technical debt while keeping the business running.
Practice
Application Innovation
Integrated LLM in retail processes
Vision models in store, demand models in planning, and copilots for ops teams, together they recover hours of human effort.
Get in touch
Send us the gist of what you are trying to do. The right person from First Digital will be in touch within a working day.
