An agile, structured rescue of a retailer’s BizTalk environment that cleared recurring integration errors and lifted system performance by a third.
Application Innovation
Microsoft
Delivery partner
Practice
Our client’s BizTalk environment was throwing recurring integration endpoint errors that disrupted operations and slowed transaction processing. They needed a partner who could come in, analyse the problems and bring stability, while respecting the governance around fixes and deployments. They also wanted strong vendor collaboration, clear stakeholder communication and early wins to build confidence.
We worked through it in four steps: investigate and analyse the errors, prioritise the fixes with the client by business value, design and implement the solutions, then engage stakeholders and report transparently. The whole effort was agile and collaborative, with fixes and deployments following the client’s governance, and visible progress delivered early to build trust.
We cleared the BizTalk integration errors and improved system performance by 33%, with higher transaction success rates and a more stable platform going forward. Stronger collaboration with vendors and stakeholders, and those early wins, gave the client visible business value quickly.
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