Ribbons of cobalt blue and teal light arcing through an atmospheric backdrop

A First Technology Group company

Build it once.
Build it right.

Agentic technology, engineered for the real world.
Defendable. Auditable. Secure.

Microsoft Partner of the Year 2025 Finalist, Healthcare and Life Sciences Award

Build solutions that leads to business outcomes

Four outcomes essential to business.

First Digital FDX logoFDX - a First Digital outcomes driven methodology.

01

Build the right product

Agentic product engineering that is defendable and secure.

02

Operationalise AI

Move AI from prototype to production with the governance to back it.

03

Automate the back office

Eliminate manual processes that stops growth, apply agentic principals for performance.

04

Make data useful

From scattered systems to one source of truth that decisions are made from.

Build it once and build it right

Envision. Build. Evolve.

Apply our industry-specific expertise, to envision a future of agentic innovation, build defendable data-driven use cases, that is reportable, visible, and future-proof. Pick the right tool for the right job.

Featured approach: APEX, turning SDLC into AI Development Lifecycle.

AI-native software development, every step. Our APEX framework is modular, relies on cloud or private token factories, and automates the software lifecycle from discovery transcripts, to feature backlogs, to architecture, build, and delivery. Secure, quality-driven, and fast.

See the framework

our work

Award winning customer stories from your industry.

Modernising enterprise service management with a SaaS-first, omnichannel platform

Fashion Retailer

Fashion Retailer

First Digital runs a major fashion retailer’s enterprise service management on Freshworks Freshservice, from Azure single sign-on to WhatsApp live chat, across roughly 1,400 agents.

Enterprise Service Management

Freshworks logo
FreshserviceFreshchatJourneysSelf-service portal
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A generative-AI sales assistant for Eurolux

Eurolux

A bespoke, Azure-hosted RAG chatbot called Lighty that helps Eurolux sales reps match a client’s requirement to the right products in seconds.

Capability

Practice

Modernise Apps with Azure AI

Azure AI ServicesAzure AI FoundryCosmosDB
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A generative-AI knowledge assistant for African Alliance

African Alliance

African Alliance

A company-grounded AI assistant that answers policy and procedure questions and turns messy Excel reports into consolidated management accounts.

Capability

Practice

Modernise Apps with Azure AI

Azure AI ServicesAzure AI FoundryCosmosDB
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