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A First Technology Group company

Build it once.
Build it right.

Agentic technology, engineered for the real world.
Defendable. Auditable. Secure.

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Microsoft Partner of the Year 2025 Finalist, Healthcare and Life Sciences Award

First Digital FDX logo FDX - a First Digital outcomes driven methodology.

Four outcomes essential to business.

Build the right product

Agentic product engineering that is defendable and secure.

Operationalise AI

Move AI from prototype to production with the governance to back it.

Automate the back office

Eliminate manual processes that stops growth, apply agentic principals for performance.

Make data useful

From scattered systems to one source of truth that decisions are made from.

Build it once and build it right

Envision. Build. Evolve.

Apply our industry-specific expertise, to envision a future of agentic innovation, build defendable data-driven use cases, that is reportable, visible, and future-proof. Pick the right tool for the right job.

Envision

Plan well, architect properly, qualify the use case, before anything gets built.

Build

Turn the answer into working software, code, no-code, or both.

Evolve

Run, refine and reinvent, continuously.

PEX

Featured approach: APEX, turning SDLC into AI Development Lifecycle.

AI-native software development, every step. Our APEX framework is modular, relies on cloud or private token factories, and automates the software lifecycle from discovery transcripts, to feature backlogs, to architecture, build, and delivery. Secure, quality-driven, and fast.

See the framework

our work

Award winning customer stories from your industry.

Modernising enterprise service management with a SaaS-first, omnichannel platform

Fashion Retailer

Retail & Supply Chain

First Digital runs a major fashion retailer’s enterprise service management on Freshworks Freshservice, from Azure single sign-on to WhatsApp live chat, across roughly 1,400 agents.

Capability

Deploy Operate Optimise

Practice

Automation

Enterprise Service Management

FreshserviceFreshchatJourneysSelf-service portal

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Lighty, an agentic sales and quotation assistant for Eurolux

Eurolux

Retail & Supply Chain

Lighty is a multi-agent sales assistant on Azure AI Foundry that gives Eurolux reps live product, stock and pricing and generates a professional quotation in about 18 seconds, work that used to take the better part of an hour.

Capability

Engage Develop Deploy Operate

Practice

Innovation

Innovate with Azure AI Apps and Agents