Hero imagery for the Financial Services industry

“The largest employee engagement platform migration in the history of the bank.”

Project Manager, ABSA, after we built an internationally accessed employee engagement platform for the bank.

The challenge

What we hear when we listen.

  • Net-new product delivery is gated by legacy core systems that nobody wants to touch.
  • AI use cases are blocked by data-residency, model-risk, and explainability concerns.
  • Manual reconciliation absorbs human effort that should be doing higher-value work.
  • Regulatory reporting is reactive; the data is right but assembling it is wrong.

We start every engagement by Envisioning, see what that looks like. Then we get to work:

our work

Our customer stories from your world.

A generative-AI knowledge assistant for African Alliance

African Alliance

African Alliance

A company-grounded AI assistant that answers policy and procedure questions and turns messy Excel reports into consolidated management accounts.

Capability

Practice

Modernise Apps with Azure AI

Azure AI ServicesAzure AI FoundryCosmosDB
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Bringing home-office inverters into view with IoT and AI

A financial services provider

A low-cost device that retrofits to home-office inverters and, with generative AI on top, gives a financial services firm a live view of agents’ backup power and battery health.

Modernising Apps with Azure AI & IoT

ESP microcontrollerMQTTAzureAzure AI
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Smart monitoring and agentic alerting for WFS’s backup-power fleet

WFS

A custom ESP device that retrofits to thousands of basic 24V inverters, giving WFS live visibility of its remote backup-power fleet and an AI tool to interrogate the data.

IoT and Agentic Alerting

FDX - Custom Electronics logo
ESP microcontrollerInverterBackup PowerSaaS BI
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A Microsoft Teams colleague gateway for a leading bank

Leading Bank

Leading Bank

A personalised colleague portal that lives inside Microsoft Teams, giving the bank’s staff across Africa one place to find news, company services and the people they work with.

Microsoft Viva employee experience

Microsoft TeamsMicrosoft VivaSharePoint OnlinePower Platform
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Automating policy creation for Assupol with Nintex K2

Assupol

A low-code Nintex K2 workflow that automates policy creation from end to end, with level-based approvals, reminders and escalations, across Assupol’s business systems.

Capability

Practice

Nintex Process Automation

Nintex logo
Nintex K2K2 SmartForms
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A Microsoft Fabric data warehouse for Talksure

Talksure

A secure, scalable Microsoft Fabric data warehouse on Azure that gives Talksure a single, accurate view of their data to drive decisions.

Data & AI

Microsoft FabricPower BIAzure SQL
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AI productivity in Financial Services

Where modern technical works best.

Where AI and Agents work

Advanced AI for data in financial services is mostly a governance problem. We help you build the parts that matter the most.

Get in touch

Let’s talk about Financial Services.

Send us the gist of what you are trying to do. The right person from First Digital will be in touch within a working day.