A personalised colleague portal that lives inside Microsoft Teams, giving the bank’s staff across Africa one place to find news, company services and the people they work with.
Microsoft Viva employee experience
Microsoft
Delivery partner
Practice
The client is a large financial services group with staff spread across Africa. The information and tools people relied on every day sat in different systems, so simple tasks took longer than they should and colleagues spent time hunting for what they needed. The bank wanted a single, personalised place where staff could reach company services, find the right information and stay connected with each other, whether they were in an office or working from home.
We worked alongside the bank to build the Colleague Gateway, following a plan, design, build and deploy cycle. It pulls the bank’s services and knowledge platforms together inside Microsoft Teams, so people get to what they need without jumping between systems. Microsoft Viva powers the employee experience, SharePoint Online holds the content, and the Power Platform runs the workflow and automation behind it. Single sign-on takes the friction out of getting in, and a profile someone updates once flows through to every system that depends on it. News, alerts, company resources, recognition, shared calendars and self-service tools all sit in one curated view that is shaped around each person.
Staff now have one place to start the day. The information and insights they need are brought to the front, company services are easier to reach, and colleagues are better connected across the business both in person and online. The experience stays consistent wherever someone works, and the platform gives the bank room to keep building on it.
Similar work in Financial Services
African Alliance
A company-grounded AI assistant that answers policy and procedure questions and turns messy Excel reports into consolidated management accounts.
Practice
Modernise Apps with Azure AI
A financial services provider
A low-cost device that retrofits to home-office inverters and, with generative AI on top, gives a financial services firm a live view of agents’ backup power and battery health.
Practice
Modernising Apps with Azure AI & IoT
A custom ESP device that retrofits to thousands of basic 24V inverters, giving WFS live visibility of its remote backup-power fleet and an AI tool to interrogate the data.
Practice
IoT and Agentic Alerting
Get in touch
Send us the gist of what you are trying to do. The right person from First Digital will be in touch within a working day.
